Privacy Policy
Last updated: January 6, 2026
kerek.app (“the App”, “we”, “our”, or “the Service”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
By using kerek.app, you agree to the terms of this Privacy Policy.


1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
  • Name and surname (if provided)
  • Phone number
  • Email address
  • City and region
  • Business information (if you represent a business)
1.2 Account Information
  • Unique user identifier (UID)
  • Account type (client or business)
  • Requests, responses, and activity history
1.3 Technical Information
  • IP address
  • Device type and operating system
  • App version
  • Crash reports and error logs
1.4 User Content
  • Service requests
  • Service descriptions
  • Messages and responses within the app


2. How We Use Information
We use collected information to:
  • Provide and operate the App
  • Match clients with businesses
  • Send notifications (push, SMS, or email when required)
  • Provide customer support
  • Improve functionality and user experience
  • Prevent fraud, abuse, and security issues


3. Data Storage and Security
  • Data is stored on secure servers
  • We use industry-standard security measures and access controls
  • Only authorized personnel and services can access user data
While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure.


4. Sharing of Information
We do not sell or rent personal data to third parties.
We may share data only in the following cases:
  • With infrastructure and service providers (cloud hosting, notifications)
  • If required by law, regulation, or legal process
  • To protect the rights, safety, and security of users and the Service
All third parties are required to maintain data confidentiality.


5. Push Notifications
We may send notifications related to:
  • New service requests
  • New responses
  • Request status updates
  • Important service-related information
You can disable notifications at any time through your device settings.


6. Analytics and Cookies
The App may use analytics tools to collect anonymized usage data, such as:
  • Number of users
  • App interactions
  • Feature performance
This data is used solely to improve the App.


7. User Rights
You have the right to:
  • Access your personal data
  • Update or correct your information
  • Request deletion of your account and data
  • Withdraw consent for data processing
To exercise these rights, please contact us using the details below.


8. Account Deletion
You may delete your account:
  • Through the app settings (if available), or
  • By contacting our support team
After deletion, personal data will be removed or anonymized within a reasonable timeframe, except where retention is required by law.


9. Children’s Privacy
kerek.app is not intended for users under the age of 18. We do not knowingly collect personal data from minors.


10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version becomes effective once published in the App or on our website.


11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: admin@kerek.app
Service name: kerek.app